AI Studio / WhatsApp Ordering
Orders and follow-ups where your customers already are
Your dealers and customers already message you on WhatsApp. We set up ordering, quotation status, dispatch updates and payment reminders on the official WhatsApp Business Platform, connected to your records so nothing is copied by hand.
What it covers
What it covers
Catalogue and repeat orders
Customers browse your catalogue or repeat a previous order in a few taps.
Quotation and order status
Automatic updates when a quotation is ready, an order is confirmed or material is dispatched.
Payment reminders
Polite reminders against due invoices, sent only to customers who have agreed to receive them.
Shared team inbox
Several staff can answer from one business number with a clear owner per chat.
Connected to your records
Orders and status sync with HydraFlow or your existing system.
Opt-in and templates
Messages follow WhatsApp's approved-template and opt-in rules.
Costs
Costs
WhatsApp charges per message for business-initiated conversations. These charges are passed on at cost; our fee covers setup and the monthly service.
Questions
Questions
Is this the normal WhatsApp Business app?
No. It uses the official WhatsApp Business Platform, which supports shared inboxes, templates and integration with your systems.
Can we keep our existing number?
Usually yes, after it is moved to the Business Platform. We check this before setup.
Will customers get spam?
No. Business-initiated messages go only to customers who have opted in, using approved templates.
Next step
Plan your WhatsApp ordering flow
Tell us how your customers order today.