HELIVIQ DYNAMICS

Solutions / Services

Service work with records, not recollection

For service, repair and maintenance businesses where the work happens at a customer site and the record of what was done is often the weakest part of the job.

Current reality

What usually happens today

  • Calls are assigned verbally and closed without notes
  • Spare consumption on a call is never captured
  • Warranty status is checked by searching old invoices
  • Billing waits for someone to reconstruct the visit

Typical modules

A first phase for this kind of business

A starting scope, not a fixed package. Modules are enabled per implementation.

All modules

Sales & CRM

Enquiries, contacts and follow-up in one place instead of scattered chats.

Inventory & Materials

Know what is on shelf, what is reserved and what is short.

Service & Warranty

Service calls, warranty status and closure in one register.

Payments & Outstanding

Outstanding visible by customer, by age and by owner.

Document Management

Drawings, POs, invoices and approvals attached where they belong.

Management Dashboard

A single live view for the owner instead of a status phone call.

Automation

Where AI removes repeated work

See all automation
InputPayment overdue
AI stepReminder drafted
Human controlReviewed and approved by your team
OutputFollow-up sent on approval
InputManagement wants status
AI stepData consolidated
Human controlReviewed and approved by your team
OutputLive dashboard
InputEmployee needs approval
AI stepRequest routed
Human controlReviewed and approved by your team
OutputDigital approval recorded

Outcome

What changes for the team

Complete call history

Each machine and customer carries its own service history.

Spares accounted

Parts consumed on a call are recorded against the job.

Faster billing

Closure notes and consumption feed the invoice directly.

Every implementation is scoped against your own volumes, documents and team. Custom implementations are available where the standard modules do not fit.

Next step

Build My Services System

Tell us how work moves through your business today. We will propose a first phase you can actually go live with.